First, make sure you're on the right page.
If your code starts with UTALK , go to utalk.com/start
If your code starts with anything else, go to utalk.com/choose
Please ensure that you have inputted the code correctly into the 'Code' text box.
Note: Ensure you have entered the correct email address as the code may no longer be valid if you have registered it for the wrong account.
If the problem persists, contact us, we'll be happy to help!
Call: +44 (0)20 7371 7711
Note: Be sure to provide the error message displayed on screen, as well as the unlock code you have used and your email address that you have used to register your code.